In the newest satisfaction survey of Consumer Reports online subscribers, a provider called Consumer Cellular topped the Ratings—and AT&T found itself at the bottom of the Ratings for the second year in a row.
Of the four major U.S. national cell-phone standard service providers, Verizon again scored the highest in this year’s Ratings, followed closely by Sprint. Survey respondents gave very good scores to Verizon for texting and data service satisfaction, as well for staff knowledge.
T-Mobile was below Verizon and Sprint but continued to rate significantly better than the higher-priced AT&T, which recently withdrew its application to the FCC to merge with its better rival.
“Our survey indicates that subscribers to prepaid and smaller standard-service providers are happiest overall with their cell-phone service,” said Paul Reynolds, electronics editor for Consumer Reports. “However, these carriers aren’t for everyone. Some are only regional, and prepaid carriers tend to offer few or no smart phones.The major carriers are still leading options for many consumers, and we found they ranged widely in how well they satisfied their customers.”
We surveyed over 66,000 of our subscribers about their service and customer-support experience with both standard and no-contract providers. The full report has carrier Ratings for 22 metropolitan markets and can be found in the January 2012 issue of Consumer Reports and at Consumer Reports Online (Ratings available to subscribers).
It’s very, very well done. It helps me to better understand my parents and their generation. It has a lot of combat footage, much of not shown to the U.S. public during World War II. There are some astounding statistics in this series. (I’ve watched 3 of the 7 segments, each running about 2 hrs.)
It’s gotten a 9.1 out of 10 on IMDB:
http://www.imdb.com/title/tt0996994/
which is the highest rating I think I’ve ever seen there.
Think you saw a lot of movies this year? Then take a stab at identifying the shots from the 166 movies featured in this mash-up by YouTube user hatinhand.
The Lemon.com site looks promising for those who lack what I have with Evernote and a superb duplex scanner and its software.
The sound file here is really worth listening to. (I heard it on NPR this morning.) The IT officer said the state governments’ 18 departments use a total of 500 applications and that it will take at least 10 years to modernize.
From the site above: “One trillion computing devices will be connected to the internet by 2013 … and 3 out of 4 citizens will be dealing electronically with government agencies. But Hawai’i’s information technology is lagging far behind … according to one study…it’s among the bottom third in the nation. The state is trying to catch up…as HPR’s Wayne Yoshioka reports …“
Note: As you might expect, the language is scathing about the Japanese and their attack.