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Take Control of Calendar Syncing and Sharing with BusyCal
Learn how to sync and share calendars effectively!
Why a free ebook about BusyCal?
For one, we have long been fans of the software, preferring it over Apple's iCal and Calendar. For two, BusyMac asked nicely, and made it possible for us to give the ebook away for free. Enjoy!Is there anything more embarrassing than missing an appointment due to a calendar misstep? (Yes. Showing up late, in your pajamas.) Operating calendar software isn't hard, but if you don't understand how calendars sync among devices, how you can share calendars with other people, and how meeting notices work, it's all too easy to fall prey to problems.
The goal of this brief ebook, then, is to explain how calendar servers and clients work, when and why to use iCloud or Google Calendar for syncing and sharing, and how to construct a sensible calendar strategy for BusyCal 2 on your Mac—even if you also use other calendar apps or share calendars with people who do. Author Joe Kissell also guides you toward practices that will make your life easier and tries to dissuade you from those that will add unnecessary complication.
- More Info
- Contents & Intro
- FAQ
- Blog
What Is BusyCal?
BusyCal is a calendar client program from BusyMac that does nearly everything Apple's Calendar app does (and a number of things Calendar doesn’t!), but is easier to use, more attractive, and more customizable. It's ideal for those who dislike Calendar's leatherette look and awkward interface. BusyCal and Calendar can (with a few minor exceptions) share the same data—whether local calendars or calendars hosted on iCloud or Google Calendar—so you can switch back and forth seamlessly if you wish. BusyCal 2 requires OS X 10.8 Mountain Lion.
How Do I Get BusyCal?
BusyCal is available only from the Mac App Store for $49. (On release day, Busy Cal 2 has a $29.99 introductory price.) You can learn more about BusyCal and download a demo version at the BusyMac Web site.
Book Info
- 45 pages
- Version 1.0
- Published Oct 23, 2012
- 719 KB download
- ISBN: 9781615424139
- Read now with Table of Contents, Intro, Quick Start, and section starts.
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About the Author
Joe Kissell has written numerous books about the Macintosh, including many popular Take Control ebooks. He's also Senior Editor of TidBITS and a Senior Contributor to Macworld, and previously spent ten years in the Mac software industry.
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If you want to get in touch with influential people (aka: BUSY people), you need to know how to email them.
Despite the buzz around social media, far more people use email to communicate than any other online medium1, and business today still gets done over email, not through tweets.
Today, I’m going to show you the elements of the PERFECT outreach email, and how you email busy people the right way in order to make things happen.
You’ll also get exact scripts and email screenshots to journalists that landed me big features (worth 200,000+ hits). That said, let’s dig in!
Why This is Important to Know
Knowing how to write outreach emails might seem like a “no-brainer” or maybe even an unnecessary skill to have, but I can assure you the opposite, on both accounts.
If you’re serious about networking and building your platform/personal brand, you MUST know how to email important people, and important people are busy people.
You can’t rely on random encounters to get in touch with people who can help your business flourish; while it may happen once in a while, the rest of the time it’s up to you.
Due to the fact that “tweeting” is so impersonal and a cold phone call is so annoying, email is the ideal platform for reaching out, yet for busy people, even their inbox is something that is viewed as a “task”, meaning they want to get in and out as quickly as possible.
You’ll see more specific case studies below, but just know that understanding how to properly email people is a skill that sets you apart from others (trust me, I’ve received some truly awful emails) and is essential for making things happen with influencers.
Avoiding the Dreaded Trash Bin (“Bin-bound” marketing)
The world revolves around me. Me, me, me. My favorite person: Me.
I don’t want email from you. I don’t want junk mail from you. I want me-mail.
— Seth Godin
Before we get into how to get busy people to actually read your emails, we need to tackle phase 1: you must understand how to
avoid the trash bin.
When deciding whether to read or delete an email, our brains go through this common evaluation process:
- Who is emailing me (and is this spam)?
- What do they want?
- How long will this take?
Getting a “pass” on all 3 of these can be tougher than it looks, especially for busy people. Luckily, I have a 3-step technique to avoid the trash bin.
We’ll be getting into a bunch of named techniques in this post, so why not start now
.
I call it the 3-B plan, and I always double-check my emails to make sure they follow the guidelines below, and I’ve been able to get some fantastic response rates.
If you want to get yourself heard, be sure to follow these guidelines…
1.) Brevity
If there is one thing that busy people value above all else, it’s brevity.
If you were receiving upwards of 50-100 emails per day, or had so many obligations that you were only left with a short amount of time to check email, it’d be easy to see why.
In order to get your messages read ASAP, it’s best to make sure your opening email follows my ASAP rule: as short as possible.
I wouldn’t put a set limit on email length, because it’s a case by case basis. The important thing to remember is to always edit your emails at least once to trim unnecessary information, people don’t need your enthralling life story over email, they just need “Who, what, why” so they can get back to business.
2.) Blunt
Being blunt doesn’t mean not being persuasive, it simply means getting to the point without trying to be clever. Stories & jokes are essential for other forms of writing, but NOT for emails.
Emails are all business and you should treat them as such. Get to the incentive on why the other person should respond right away.
If possible, list a number in the title to signal commitment time (Ex: “3 quick questions”) and state exactly what the email is about in the subject line.
3.) Basic
I sometimes am in disbelief that this one needs to be said, but it’s so true.
I’ve had emails where people send what looks like a newsletter, emails with tons of images in them (so I have to click “display images” to even read it) and emails with a DOZEN attachments when it’s their first time emailing me…
Keep it simple, stupid.
How to Get People to Read Your Emails [1-3]
The above was “pre-game” in our email strategy, now it’s time to get into how to actually write the perfect outreach email, the kind that
gets read all the way through and gets people to take action!
Part of me has always a vague template in mind when writing my outreach emails, but it was only recently that an awesome post by Matt Gratt put these strategies into an easy-to-remember formula.
Now I always craft my emails to make sure they follow the 3 P’s of a great outreach email: personalized, positioned, and persuasive.
Here’s how you can do the same…
1.) Personalized
Nothing makes me feel quite so loved like an automatically generated message from “DO-NOT-REPLY”.
Similarly, none of us (but especially busy people) like getting robotic emails that just ooze, “I mass emailed this to a ton of people because I’m a jerk.”
Even if you’re sending personally written emails, if you aren’t keeping certain important elements in mind, they can come off as impersonal and will quickly find their way to a busy person’s trash folder.
How can you craft a personal email when reaching out to somebody you haven’t met in person, without coming off like a sleeze?
a.) Do your homework
If you are going to be the one to reach out to someone, even if they have something to gain, it’s your job to at least know a little about them. This is an ideal rule for reaching out to anybody (to show you value their time), but it’s especially important when reaching out to busy people.
This part cannot be skipped because it’s an essential element of your email’s “opener” (more on that later) and establishes some context as to why you’re reaching out to this person.
b.) Know their network
When you know about someone’s network, you’ll have a past reference to act as an icebreaker whenever you have to send a “cold” email (well, that metaphor lined up nicely
).
Social networks finally get some mileage here: check out mutual connections and if possible, send out an email to someone you both know before trying to contact said influential person.
c.) Use their name!
Honestly, if you can’t take the time to find out even a single name or personal contact, you’re probably sending the wrong email!
2.) Positioned
Whenever you’re sending out an email to an influencer, positioning is critical, especially if you’re asking for something (which you shouldn’t be in the first email you send them).
As an example, when I was doing outreach for my recent infographic (and infographic outreach is an area HATED by many people), I wanted to get featured on social media blogs, because they tend to have strong domains and generate a lot of shares.
The thing is, the content in the graphic is focused on customer service.
To circumvent this problem, I sent out emails that highlighted how important social media has become in providing great service, with many companies having fully staffed Twitter accounts to handle customer requests and complaints on the platform.
This created an “affinity” with my content to their unique selling proposition, showing them how my content related to what they talk about. Doing this, I was able to get featured on a slew of sites, all because it was positioned for them.
I also didn’t outright ask for a link, I just sent an email that described some of the research + content, and asked if they wanted to check it out.
If they said “Yes” to that first email, I knew the likelihood was high that they’d love the infographic, and I didn’t have to resort to, Please share my infographic!, types of emails.
3.) Persuasive
Let me lay this out a bluntly as possible…
You should never beg in an outreach email, and should rarely say “please”.
“Alright, time to go start demanding things I don’t deserve!”
Not so fast there tiger, the idea behind this is not to be pushy, but to reach out to someone with a PERSUASIVE reason as to why your message is worth their time.
A great breakdown of this rule in non-email terms comes from the 48 Laws of Power, one of my favorite books. It states that you should never be in a position to outright ask for something, it’s better to outreach with a mutually beneficial opportunity, because people are looking out for themselves, NOT YOU.
(Utility doesn’t always have to be in a monetary sense: they don’t have to be making big dollars from your pitch to want to help you, they just need to get something they want out of it.)
Let’s break down a very specific example. Here’s the exact email I sent to a Lifehacker editor where I’ve now been featured twice and have accumulated over 200,000+ views:
You’ll see that I referenced a past post that Tessa had published from a mutual connection of ours and then spent the rest of my email emphasizing how well that post did, and how mine would perform just as well (the persuasive angle).
Not long after:
BOOM!
My follow-up was a bit lacking, but I did at least emphasize that I’d love to be back (which I later was).
When you’re getting results like this from a 5-minute email:
…it becomes apparent just how important this email outreach stuff is.
What’s in it for them to open, read, and respond to your email and/or request?
In instances where you truly have nothing to offer someone, just be genuine: many of these steps are for when emails have a specific end goal in mind, but if you’re just looking to connect for the first time, cite something of theirs that you enjoyed. Your goal is allowed to just be, “get in touch.”
Last but not least, remember: One email, one desired outcome.
If you’re asking for 2+ things, you’re really asking for ZERO things, because no busy person is going to have time for that. One goal at a time.
The 6 Elements of the Perfect Email [4-9]
While the 3 P’s are great guidelines, in order to create winning emails on a regular basis, you need a script.
I love scripts because they give you enough flexibility to personalize certain aspects, but also provide a blueprint that you can refer to every time you need to get down to business.
Since this is the case, I’ve taken the time (gettin’ nerdy, I’ve even kept spreadsheets!) to track my email outreach extensively, and I’ve come up with 6 elements that are essential for crafting the perfect email… the kind of email that gets things done.
1.) The straightforward subject
Email subject lines should be as direct as possible.
“You’ll enjoy this new diet research”, works…
“Thought you might like this…” … does not.
Similarly, asking for “3 quick interview questions” is more likely to get opened than, “I thought we might do an interview…”.
Quantify the time commitment if it’s small, state EXACTLY why they will enjoy what’s inside (remember to do your homework on the person it’s being sent to), and don’t try to be mysterious in the subject line, that’s a red flag for spam or deletion.
2.) The brief + personal greeting
The most important thing to remember about the greeting is keeping things short, sweet, and using the person’s name.
Recent research studying brain activation shows that our brains light up when we hear (or read) our own name, and we’re more likely to pay attention to the message at hand.
This obviously has less of an impact on busy people, but it still works in a universal sense.
3.) The genuine context
Remember our number 2 question that busy people ask when reading a new email? (“What do they want?”) This is your time to not only establish the context in which you know this person, but to also explain your reasoning with sincere praise.
Starting an email out like this: “Hey Greg! I need these 3 things done…” is a bad way to go about it… unless you’re someone in my family, in which case you probably will just call and yell that instead.
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Even something simple like:
Hey [blank]!
I’m Greg Ciotti from Help Scout, I love what you’ve been doing on the _____ blog, that recent post on _____ was killer stuff, I’ve implemented a lot of your advice in my project.
Not only do you find out who I am and how I know you, but I’m also displaying (without being a suck-up) why I’m reaching out to you in particular: I admire something that you’ve done.
You will ideally be reaching out to people you respect anyway, so laying on a sincere compliment is not a salesman tactic, it’s just you being genuine (and at the same time, persuasive).
4.) The desired goal
This is where you get down to business: concisely stating why you’ve sent the email you’ve sent (remember that the “why” can just be that you were looking to connect).
The goal can obviously be all over the place, but when you’re asking for a specific favor (remember, intro emails WITHOUT favors are often a good idea), be sure to get right to the point.
Since I do a lot of content outreach specifically, here’s another example of me emailing Derek Sivers (who sold CDBaby for $20 million) on a customer service piece I did:
I made the mistake of sending the link in the first email (d’oh!), but he got back to me the next day, shared the post, and it took off with ZERO other outreach to reach thousands of visitors.
5.) The persuasive pitch
This section really goes hand-in-hand with the goal, and is often interwoven.
While I often reference content outreach examples (since that’s what I do), the specifics don’t matter, the important thing here is to craft a persuasive pitch via one of two options:
- State why it will be beneficial for them. Since I had nothing to offer Derek personally, the benefit was hinted at subtlety: he would get to see advice of his being implemented by a fan. Influencers enjoy seeing that they’ve left an impact.
- Simple praise. If you truly have no angle to frame some sort of benefit, just remember to thank the person for their time.
As I’ve mentioned, I avoid the word “please” like the plague.
It’s better to focus on the ways your email will offer something for them (again, even something simple like, “I thought you might enjoy reading this, since you’ve already covered…”, works quite well) and to reference what you bring to the table, rather than seeming desperate.
The secret to a great pitch is the perceived time investment vs. reward: make the request simple and painless by doing any extra legwork and spend an ample amount of time highlighting the opportunity.
6.) The close (signature)
Email signatures done wrong: 8,000 social media buttons and a logo of your company.
Signatures done right: your name, position (occupation), and your personal website. Please tell me you have a personal website! If not, get one. Also fine to use a company site here, so people can find out more about what you do.
Keep it basic, it’s about letting people know who you are and where they can find out a little more about you, not everything about you.
Subtle Tweaks That Go A LONG Way
I typically hate anything labeled as “tricks”, because it’s usually stuff that focuses on things too minute to matter.
When it comes to email though, short emails work, so minor changes can go a long way (the shorter email you write, the bigger impact each change has).
With that in mind, here are a couple of tweaks that I’ve seen go a long way when emailing people.
a.) Use inviting language
Which of these examples sounds more inviting?
- Hey, I’d love it if we could do a quick interview sometime soon on your new project.
- Hey. I want to do an interview with you on your new project by this Friday.
This is where being TOO blunt can get you in trouble: you won’t take the time to use inviting language.
Use we instead of you, be friendly, emphasize time but not in the context of making the recipient feel rushed.
b.) Timing matters big time
This ties into doing your homework, discussed above.
In my experience, hitting those peak “email checking” times is key, because your message will come in and get tackled (and be at the top of their inbox).
I tend to favor emails on Tuesday morning, Monday is usually a rough day, but I don’t like sending things too late in the week if I can reasonably anticipate a response in the same week.
If you really need close tracking on your emails (times sent, open rates, etc), I highly recommend checking out Tout or Yesware.
c.) Don’t expect anything
When writing these emails, it can be easy to over-analyze every little aspect and hinge some emotions on the person’s response (kind of ironic to say this after a 3000 word post on emailing people, huh?
).
The key to being consistently good with email outreach is to not let a lack of responses (or negative responses) to cold emails get you down. Tracking progress and improving is essential, but you’re going to get some people who just can’t back to you, or maybe missed your email (don’t be afraid to follow up ONCE afterward), or some folks who just don’t care about what you sent!
It’s okay, long term, doing smart outreach through email is going to help you build the connections long before you need them, so don’t be afraid to fail or get hung up when you get a “No.” response every now and then.
Your Turn
It’s that time again: time for you to do work!
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- Let me know what you thought about these tactics & examples. Any other tips on emailing busy people?
- Be sure to download my very awesome (and very free) e-book on ‘conversion psychology’, and leave some feedback.
Thanks for reading!
1 Study by Ipsos, 85% of internet users use email, vs. 62% who use social networking
Images by Daniela Alves, Ramotion, Michael Spitz, Benjamin Garner
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Hold up your right hand, look this page straight in the eye, and answer truthfully: At this moment, is your computer completely backed up?
Did you answer “yes?” Congratulations, you statistical freak. Skip to the next article.
If you’re like the huge majority, however, your backup is out of date or nonexistent.
And that situation is getting more dire every day. The world wants us to snap more pictures, download more movies, play more music, shoot more video. Well, great. But if something’s worth snapping, downloading, playing or shooting, then it’s also worth backing up.
So you buy an external hard drive. And another. And another. After a while, your desk looks like mine, festooned with a hideous archipelago of mismatched drives, each with a cable and a power cord.
And by the way, those drives are not, themselves, backed up. Most contain the original files I’ve offloaded from the computer for long-term storage. If one of those drives dies, I’m out of luck.
Boy, does Drobo have a suggestion for people like me.
See, corporations don’t go buying external drives from Best Buy. They use RAID arrays (Redundant Array of Independent Disks). That’s a passel of drives congregated inside a single metal box; clever software makes them look to a computer like one big drive. Or three smaller ones, or 50 little ones — however the highly paid system administrator decides to chop them up.
As a bonus, thanks to a fancy encoding scheme, the files on a RAID system can be recovered even if one of the participating hard drives goes to the great junk drawer in the sky. (That’s why it’s R for “redundant.”)
For several years now, a company that calls itself Drobo (short for “data robotics”) has been pursuing a single dream: make RAID arrays for noncorporate people. High-end types, small businesses and creative professionals with little technical expertise and no technical staff.
And next week, it will offer two new models: the Drobo 5D ($850 list) and the Drobo Mini ($650).
A Drobo is just a sleek, glossy, black empty shell. You have to buy internal hard drives to insert like cartridges. Online, for example, you can snag a couple of 2-terabyte drives for $110 each. That ought to hold a few baby pictures.
Once the drives arrive, you start to understand the nosebleed Drobo price tag — because there’s no setup or configuration. You don’t even have to attach the drives to rails or caddies or fiddle with screws, as you do with professional RAID systems; you just shove them in like frozen waffles going into a vertical toaster. The Drobo automatically assimilates them into your increasingly large virtual drive.
Also unlike most RAID systems, the drives you buy can be different brands, speeds and capacities; Drobo is an equal-opportunity enclosure.
The Drobo 5D has slots for five drives — standard 3.5-inch, SATA internal drives, which these days come in capacities up to 4 terabytes each. The new Mini, the first Drobo that could be called portable (7 x 7 x 2 inches, suitable for peripatetic video editors and photographers), has four slots. They accept 2.5-inch laptop drives, which, these days, offer a maximum of 1 terabyte each (about $80).
Here’s the big payoff: As your life fills with files, you can fill your empty slots with more drives. Once you’ve filled them all, you can eject one of your smaller drives and replace it with a more capacious one. None of that requires copying files, reformatting a drive or managing anything. The Drobo system automatically recognizes new drives and makes them, too, part of the suddenly larger virtual hard drive. This breezy, suit-yourself flexibility is unheard-of in traditional RAID systems.
Here’s the other payoff: Drives die. When that happens, you don’t lose any data. In its RAID-y way, the Drobo auto-reconstructs everything that was on the corpse drive. You keep using all your files as if nothing had happened, even as the Drobo starts redistributing your files so that they’re protected against another drive failure, which can take hours or days.
Next Page »
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E-mail: pogue@nytimes.com
This article has been revised to reflect the following correction:
Correction: October 22, 2012
The State of the Art column on Thursday, about a data storage system for corporate users that is known as RAID arrays (redundant array of independent disks), misstated what Drobo, the company that is introducing the system for non-corporate users, based its name on. It is data robotics, not disk robot.
Each app store has curation, with sections for editor’s picks and top-selling lists and so on. But there are also apps for this task.
Perhaps the most sophisticated app recommendation app is the free iOS app Crosswa.lk. This is a kind of social network for sharing app ideas among friends and the wider public, as well as a source of data on which apps are being downloaded the most. When opened, it asks you to link to your Facebook account so it can discover your friends, and as part of creating an account you indicate a few preferences about your app habits. Crosswa.lk then digs for data among your friends’ information, the public and well-known commentators, and delivers recommendations of apps of all sorts that you may like. As I write this, for example, my friends’ choices mean Crosswa.lk is recommending the Craigslist app and lots of photo-effect apps to me.
The app’s interface is very slick. There’s simply a scrollable list of apps, each showing a logo, star ratings, price and popularity figures and above that a control bar. This is where you can select to see trending apps among your friends or among the entire community, and where you can choose to filter the list by app category or by rank — such as top-rated.
As part of the setup you can choose to give the system the details of your iTunes account so it can work out exactly which apps you have already downloaded. While this step will help Crosswa.lk’s systems find the best app recommendations for you, it’s not a vital step in the process, particularly if you’re nervous about privacy.
I’ve found Crosswa.lk to be incredibly useful, and it takes but a moment to open it up and dabble among its recommendations. One small complaint is that it shows app store prices for the United States, which will matter if your iTunes account is an overseas one, but it’s not too much of a handicap.
For a slightly different app recommendation experience, you may prefer Appsfire Hot Apps and Free Apps, free on Android. It has a similar sort of feel to Crosswa.lk, and it can also link to your friend’s app recommendations via Facebook. But it also tries to be a portal to all things app-related. For example, touching its Tasks icon brings up an app manager for your Android device so you can do things like shut down a running app.
This app’s design presents much more data at a glance than Crosswa.lk, which may be a boon. But it is not quite as customizable in filtering the many lists of different apps by category.
On iOS the same makers offers the slightly different app, Appsfire Deals (free). This is less of a recommendations engine and more of a way to track apps that have recently dropped in price or have become free, perhaps as part of a promotion. All the data is sorted by category, and you can view the newest free apps or the most popular free downloads. There is even the option of having Appsfire watch a favorite app for you, then alerting you if its price drops.
And since we are talking about huge app stores here, there are even more alternative app-hunter apps.
One favorite of mine on Android is Best Apps Market. Another free app, this one contains recommendations that are more curated than those of some of its peers, and its front page bears a list of apps “tested today.” Among its controls are the usual lists of top apps and trending apps, as well as a personalized recommendation list based on the apps you’ve already downloaded. The interface is clear and list-based, and if you’ve got an organized sort of mind this might really appeal to you.
Another iOS app-finder I’ve used for some time is App Shopper (free). It’s simpler than most of the apps mentioned above, and this can make for a clearer interface and easier use. This app recommends others that have had a price drop or have recently been updated, and like its peers it can be customized by category. It also has a wish-list option.
The benefit of these app-finder apps is that they’re free themselves. One warning, however: When you learn of all the free apps available, you may end up downloading more than you ever thought you would.
Quick Calls
Rockmelt is an iPad news-aggregator app with a visual organization feel similar to Pinterest. Relying on graphics as part of its interface, the app is all about collating great content from around the Web, and even includes offline browsing, which may be handy if you commute. ... Google has revamped its Zagat restaurant recommendations app this week. It is free and offers information on 30,000 restaurants around the world. The app’s main strength is its sleek new user interface.
Very good article