Dennis Fahringer's blog http://fotofah.posterous.com Most recent posts at Dennis Fahringer's blog posterous.com Thu, 25 Aug 2011 18:14:00 -0700 Customer Service Done Right: When an Actual Human Being Answers the Phone http://fotofah.posterous.com/customer-service-done-right-when-an-actual-hu http://fotofah.posterous.com/customer-service-done-right-when-an-actual-hu

Top online companies which answer their phone (with Amazon at the top for both).

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